Labor Shortages and Rising Costs
The costs of hiring and training operators are rising, and labor shortages are becoming increasingly severe.
Labor shortages, operator burnout, lost opportunities etc.
These phone support challenges hinder your business growth.
The costs of hiring and training operators are rising, and labor shortages are becoming increasingly severe.
A system not reliant on key individuals, instead allowing all to handle any inquiry without issues is needed.
You’re missing out on business opportunities due to inquiries outside business hours or busy lines.
DEN.Ai's advanced voice AI simultaneously streamlines phone
support and enhances the customer experience.
With advanced voice AI technology and enterprise-grade quality,
we deliver a phone support environment you can confidently implement.
Our proprietary technology delivers an experience closely resembling natural conversation.
Using our in-house LLM, we provide voice AI that operates with high accuracy in a secure environment.
Seamlessly integrates with CRM and various business systems to maximize operational efficiency.
A dedicated team accompanies you from implementation to operation, ensuring peace of mind.
Below is a comparison of the differences between our natural
conversation-based phone support and traditional IVR systems.
| Criteria | DEN.Ai Recommended | Traditional IVR System |
|---|---|---|
| Support Format | Natural conversation | Button operation |
| Outbound/Inbound | Both supported | Inbound only |
| Number of Simultaneous Calls | Up to 500 | Depends on the number of lines |
| Support Quality | Remembers past interactions for smooth service | Requires input each time |
| Customizability | Optimized for business workflows | Difficult to modify |
| Cost Savings | Reduces labor costs and improves efficiency | Dependent on operators |
Speak with DEN.Ai and experience its natural, high-speed voice responses.
Press the play button to hear the
AI operator's natural responses.
Please tell me your business hours.
From automated call handling to customer information management and analysis,
we provide all the features your business needs in one package.
Automates call handling through natural conversation, improving operational efficiency and the customer experience.
Identifies the nature of a question based on trained FAQs and quickly provides the most appropriate answer.
Automatically sends necessary information and instructions via SMS or email after a call.
Integrates with CRM systems to securely and centrally manage customer information and interaction history.
Automatically records and transcribes calls, enabling you to review and analyze them.
Detailed analytics reports visualize challenges and trends, supporting continuous improvement.
Whether inbound or outbound, DEN.AI automates phone operations across a wide range of industries.
Automates responses to inquiries regarding reservations and on-site information.
Learn MoreHandles inquiries regarding order confirmations and delivery status.
Learn MoreHandles inquiries regarding shipment status and delivery schedules.
Learn MoreHandles inquiries regarding appointment scheduling and medical consultations.
Learn MoreDcodingX, the provider of DEN.Ai, is a group of professionals dedicated to supporting the digital transformation of Japanese companies through AI technology.
of IT Industry Experience
At this time
Japanese and English support
We have prepared a service brochure summarizing DEN.Ai's detailed features, implementation case studies, and usage methods.
